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This privacy statement discloses the privacy practices for LavenderShoppe.com.
If you feel that this company is not abiding by its posted
privacy policy, you should first contact Jill Gibbs, Owner of LavenderShoppe.com by EMAIL, PHONE, POSTAL MAIL, ETC.
Information Collection and
Use
LavenderShoppe.com is the sole owner of
the information collected on this site. We will not sell, share, or rent
this information to others in ways different from what is disclosed in
this statement. LavenderShoppe.com collects information from our
users at several different points on our website.
Registration
In order to use this
website no registration is required.
Cookies
A cookie is a piece of data stored on the user's hard drive containing
information about the user. This site sets a cookie
on the user's machine to track the date of the visit.
Our payment processor - PayPal® uses a cookie to keep track of
items placed into the shopping cart. However, we have no access to or
control over this cookie. Once the user closes their browser, the PayPal
cookie is set to expire.
For instance, by setting a PayPal® shopping cart cookie, the user would not have to re-select
items to purchase in the event of a malfunction prior to completing
the checkout process. If a user rejects the cookie, they may
still use our site. The only drawback to this is that the user will not
be able to pay for their order electronically or use the shopping cart
feature.
Log Files
We do not log IP addresses for any
purposes.
Sharing
We will not sell, barter, trade, or
otherwise transfer your personal information to any third-party.
We use an outside shipping company (United States Postal Service) to
ship orders, and a credit card processing company (PayPal®) to bill users
for goods and services.
Links
This
web site contains links to other sites. Please be aware
that LavenderShoppe.com is not responsible for the
privacy practices of such other sites. We encourage our
users to be aware when they leave our site and to read the privacy
statements of each web site that collects personally
identifiable information. This privacy statement applies
solely to information collected by this Web site.
Newsletter
If a user
wishes to subscribe to our newsletter, we ask for contact information such
as name and email address.
Surveys &
Contests
From time-to-time
our site requests information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary and the
user therefore has a choice whether or not to disclose this information.
Information requested may include contact information (such as name and
shipping address), and demographic information (such as zip code, age
level). Contact information will be used to notify the winners and award
prizes. Survey information will be used for purposes of monitoring or
improving the use and satisfaction of this site.
Security
This website takes
every precaution to protect our users' information. When users submit
sensitive information via the website, your information is protected both
online and off-line. When our payment processor's - PayPal®
registration/order form asks users to enter sensitive information (such as
credit card number and/or social security number), that information is
encrypted and is protected with the best encryption software in the
industry - SSL.
While on a secure page, such as the PayPal shopping cart order
form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed to
un-locked,or open, when you are just ‘surfing'. While we use SSL encryption
to protect sensitive information online, we also do everything in our power
to protect user-information off-line.
All of our users' information, not just the sensitive
information mentioned above, is restricted in our
offices. Only employees who need the information to perform a specific job (for
example, our billing clerk or a customer service
representative)are granted access to personally
identifiable information. ALL employees are kept up-to-date on our security and
privacy practices. Every quarter, as well as any time
new policies are added, our employees are notified and/or reminded about
the importance we place on privacy, and what they can do to ensure our
customers' information is protected.
Offers
Newsletter
subscribers will occasionally receive information on products, services
and special deals. Out of respect for the privacy of our users we present
the option to not receive these types of communications. Please see our
choice and opt-out below.
Correction/Updating Personal
Information:
If a user's personally identifiable
information changes (such as your zip code), or if a user no longer
desires our newsletter, we will endeavor to provide a way to correct,
update or remove that user's personal data provided to us. This can
usually be by emailing our Customer Support
Notification of Changes
If we
decide to change our privacy policy, we will post those changes on our
Homepage so our users are always aware of what information we collect, how
we use it, and under what circumstances, if any, we disclose it. If
at any point we decide to use personally identifiable information in a
manner different from that stated at the time it was collected, we will
notify users by way of an email. Users will have a choice as to whether or
not we use their information in this different manner. We will use
information in accordance with the privacy policy under which the
information was collected.
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